Shipping policy
SHIPPING POLICY:
At Flippan'Look we want to share our joy, and that is why We do shipping to all the world! No matter which corner of the planet you write to us from, you have the right to enjoy your Flippan'Look!
All orders are shipped from Spain, so if you are outside the European Union, you may have to pay customs fees in your country. Please note that we cannot bear the costs of customs abroad as they are very different in each country. Please find out what these costs are before finalizing your order.
We use Correos Express for shipments in Spain and Portugal, and Zeleris/DHL/UPS for international shipments.
Extra-EU shipments
If your order is shipped to a country outside the European Union, Additional charges, import duties, taxes or customs fees may apply due to local and/or customs laws. We send your package through the Incoterm DAP (“delivered at place”) customs paid at destination, that is, we send your package to the place of delivery, but we do not assume the additional costs described above.
The person who receives the package will bear all applicable duties and taxes and will be responsible for paying them < strong>(even if the packet is rejected). If you want to send a package to someone who lives outside the European Union, make sure they are aware that there may be additional charges for which you will be responsible.
In addition, your delivery may be delayed due to customs issues.
Place of delivery< /strong>
The order will be delivered to the indicated address. If at the time of delivery there is no one to receive it or no one can sign for the delivery, the package will be delivered to the nearest parcel service or the recipient will be contacted to arrange a new delivery.
They are local stores and close to the address of the orders, where you can pick up the package with your ID/tracking number during business hours. The transport company will inform you of the failed shipment and how to proceed to collect your package. In order for the delivery to be effective and without problems, please provide us with the most detailed address possible and leave us a telephone number so that we can contact you.
International shipments: the order will be sent to the indicated address. If in the first attempt the addressee is absent, in most cases (depending on the case) the package will be left in a Parceleria, notifying the addressee, so that he can pick it up.
Here we leave you our costs and delivery times:
SPAIN (Peninsula and Balearic Islands)
4.5€ shipments by Correos Express for orders under €30 with delivery times of 2-5 working days.
Free shipping by Correos Express for orders from €30.01 with delivery times of 2-5 working days.
SPAIN (Canary Islands, Ceuta and Melilla)
10 € by Post , with delivery times of 7-10 working days.
20 € Express Shipping with delivery times of 2-4 working days.
PORTUGAL
5 € International standard, with delivery times of 4-7 working days.
10 € International Express, with delivery times of 2-5 working days.
EUROPE:
Shipping free for purchases over €200 with delivery times of 2-5 working days.
€10 shipping with delivery times of 2-5 working days.
EUROPE (Non-EU):
Free shipping for purchases over €250 with delivery times of 2-5 working days.
€12 shipping with delivery times of 2-5 business days.
NOTE: Customs costs in countries that require it will be borne by the customer. Flippan'Look is not responsible for paying